- Returns of any order will be considered only if they are made within ‘xyz’ hours of placing the order if it is found in the following conditions
- The product is not appropriately working
- The product was delivered in a physically damaged condition
- The product varies from what was ordered
- The possibility of the return approval is valid only when the seal or stamp of the package is still intact.
- All the items must be returned in their original conditions, with original accessories and original box packing.
The following refund policy is applicable on all the sold items at Gloima.com
- All the items that are applicable to the returns will be refunded accordingly.
- Every refund will be initiated to the purchase payment mode.
- Once the refund is approved, the amount will be credited within 5 to 7 working days.
- The refund policies vary according to the items in case of cancellations.
Cancellation of order
- Any customer shall be entitled to cancel a booked order from Gloima.com, simply by placing a ‘Cancel Order’ request on our site.
- Valid reasons for the cancellation are
- Ordered by mistake
- Does not need the product any longer
- Wrong item ordered
- Cancellation requests on any product will lead the customer to deduct ‘XYZ amount’ from the total amount of order.
- The client must ensure that they do not accept the delivery of any product that comes with the damaged or tampered packaging.
- We all share the equal rights of cancellation without any prior notice, due to the sudden stock finish, or billing issues at the time of the order.
- In the special cases, 100% of the payment will be refunded to the client within 5-7 business days.